Frequently Asked Questions
What makes Lume deodorant different?
Lume is clinically proven to control odor for 72 hours. Unlike traditional deodorants that just mask smell, Lume’s formula (powered by Mandelic Acid) stops odor before it starts. It’s aluminum-free, baking soda-free, and safe for use anywhere on your body.
Where can I use Lume deodorant?
Lume is safe for any external use — underarms, private parts, feet, belly folds, skin creases, and anywhere else you experience odor.
Is Lume safe for sensitive skin?
Yes! Lume is dermatologist-tested and hypoallergenic. It’s formulated without aluminum, baking soda, parabens, or artificial fragrances. Many customers with sensitive skin find Lume to be the only deodorant that works without irritation.
How long does one tube or stick last?
A Lume Solid Stick provides approximately 150 underarm applications. A Cream Tube provides about 150 underarm applications, and a Cream Stick provides about 110 applications. A little truly goes a long way!
Does Lume stain clothes?
No. Lume’s water-based formula won’t stain your clothes and leaves no residue behind. Unlike some aluminum-based products, Lume rinses clean from fabrics.
What is the difference between the Solid Stick, Cream Tube, and Cream Stick?
The Solid Stick glides on smoothly like a traditional deodorant. The Cream Tube allows you to control the amount dispensed and rub in like a lotion — great for all body areas. The Cream Stick combines the convenience of a stick with our cream formula for invisible application.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. If you haven’t received it, check your spam folder or contact us at support@lumideodorants.com.
Can I return or exchange products?
Yes! We offer a 30-day return policy. If you’re not satisfied, contact us to initiate a return. See our full Return & Refund Policy for details.
Do you ship internationally?
We currently ship to the United States and Canada. All orders qualify for free standard shipping.
How can I contact customer support?
Email us at support@lumideodorants.com or call +1 (415) 555-0192. Our team is available Monday through Friday, 9:00 AM – 5:00 PM CST.